Shrewsbury and Telford Hospital NHS Trust rated Inadequate by Care Quality Commission

Today the Care Quality Commission (CQC) has published their inspection report on Shrewsbury and Telford Hospital NHS Trust, rating the trust as Inadequate overall, Inadequate for safety and Inadequate for leadership. The Trust was previously rated as Requires Improvement overall. Inadequate is the lowest of four possible ratings.

The Trust was placed into special measures on 8 November 2018 in order to give the Trust external support to make the significant improvements the CQC has identified.


Responding Lucy Allan said:

“The Trust has been facing very serious challenges for some time, so receiving the lowest possible CQC rating was a predictable outcome. Nonetheless this is extremely concerning news for patients, staff and our wider community, particularly as safety and leadership are ranked as Inadequate. It is absolutely clear that Special Measures was necessary and the right decision and this does offer some measure of comfort at this time.

“Disappointingly, management seems oblivious to the gravity of the situation. They are still acting as if this lowest possible rating is nothing out of the ordinary - they said yesterday that the rating was as expected and pointed to areas of good practice - it’s a an extraordinary response to such a serious matter.  They don’t seem to have heard what the inspectors have had to say and that in itself is a risk factor for the organisation as a whole.

“This management team has shown it is not capable of addressing the problems it faces. Nor will it be able to take the organisation through the planned reconfiguration that is Future Fit. It cannot be right to force that through, against the known wishes of local people, at a time when the Trust is struggling on so many other fronts.

“It’s time for stronger more experienced senior leadership to take control of events and lead this organisation forward with an honest approach to the challenges faced.”